top of page

Privacy & Data Policy

​

Effective Date: 25th February 2021

At Portway MOT Center, we are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information.

​

What Information We Collect

We may collect the following types of personal data when you use our services or sign up for offers:

  • Contact Information: Name, mobile number, email address

  • Vehicle Information: Registration number, make/model, service history

  • Booking & Transaction Details: Services booked, appointment history, payment status

  • Marketing Preferences: Consent to receive promotional texts, emails, or calls

​

How We Use Your Data

We collect your information to:

  • Book and manage vehicle services (e.g., MOT, repairs, diagnostics)

  • Send booking confirmations, reminders, and updates

  • Notify you about promotions, special offers, and loyalty rewards (via SMS or email)

  • Improve our services and customer experience

  • Maintain service records and comply with legal or warranty requirements

​

Marketing Communications

  • With your consent, we may send you marketing messages by text, email, or phone.

  • You can opt out at any time by replying STOP to a text or contacting us directly.

  • We will never sell or share your data with third parties for marketing purposes.

​

Data Storage & Security

  • Your data is stored securely in our garage management system and protected against unauthorized access, loss, or misuse.

  • We retain your information only for as long as necessary for service and legal purposes.

​

Sharing Your Data

We only share your information with:

  • Trusted service providers who help us manage bookings or communication (e.g., SMS platforms)

  • Authorities or insurers, if required by law or in case of a claim

  • We do not share your information with advertisers or external marketing firms.

​

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections if any information is inaccurate or out of date

  • Request deletion of your data (unless we are legally required to keep it)

  • Withdraw your consent for marketing at any time

​​

To make a request, please contact us at: 01264359540

Voucher or Promotions

Eligibility

  • To redeem the voucher, your mobile number must already be registered in our system.

  • Limit of one (1) voucher per customer, per promotion.

 

Voucher Redemption

  • Voucher must be mentioned or shown when booking or dropping off your vehicle.

  • Voucher applies to selected services only (e.g., MOTs, servicing, repairs – as specified in the campaign message).

  • Cannot be used on parts only, tyre sales, or in conjunction with any other offer unless otherwise stated.

  • No cash alternative. Vouchers are non-transferable and cannot be resold.

 

Validity

  • The voucher is valid only for the time period stated in the message.

  • Expired vouchers will not be honoured.

 

Use Limitations

  • One-time use per customer.

  • Cannot be used across multiple vehicles or combined with other discounts.

  • Any misuse may result in refusal of service or exclusion from future promotions.

 

Consent & Opt-Out

  • By receiving this voucher, you agree to receive occasional promotional texts from Portway MOT Centre.

  • To opt out at any time, press UNSUBSCRIBE to our messages.

 

Right to Amend

  • We reserve the right to withdraw or change the offer at any time without prior notice.

​

Data Privacy

  • Your contact details are stored securely and used in line with our Privacy Policy. We never share your details with third parties for marketing purposes.

bottom of page